DataCops Ltd Privacy Policy
EFFECTIVE DATE: December 7, 2025
1. Introduction
This Privacy Policy describes how DataCops Ltd ("we", "us", or "our") collects, uses, and discloses your information when you use our website joindatacops.com (the "Website") and the services offered through it (collectively, the "Services"). This policy also outlines your rights and choices regarding your personal data.
DataCops Ltd is a private company limited by shares, registered in England and Wales under company number 16891252. Our registered office is at 124 City Road, London, EC1V 2NX, United Kingdom.
By using our Services, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is incorporated into our Terms of Use. For any questions about this policy or our data protection practices, please contact us at support@joindatacops.com.
2. Information We Collect
We collect information in several ways to provide and improve our Services to you.
2.1 Information You Provide to Us
Account Information: When you register for an account, we collect information such as your name, email address, company name, company website, and password.
Payment Information: For paid plans, we collect payment details, including credit card information, which are processed by our third-party payment processors. We do not store your full credit card details on our servers.
Communications: If you contact us directly via email (e.g., at support@joindatacops.com or dev@joindatacops.com) or through our Website, we may receive additional information about you, such as the contents of your message and any attachments.
2.2 Information We Collect Automatically (Client Data)
When you install the DataCops Ltd Script on your website, we automatically collect information about the visitors to your website on your behalf. This is referred to as "Client Data" in our Terms of Use. This data may include:
Usage Data: Information about how visitors interact with your website, such as pages visited, time spent on pages, clicks, and mouse movements.
Device and Browser Information: IP address (which we may anonymize), browser type, operating system, device type, and screen resolution.
Referral Information: The URL of the page that referred a visitor to your website.
You are the data controller for this Client Data. We act as a data processor on your behalf. It is your responsibility to ensure you have a legal basis for collecting and processing this data, including providing necessary notices and obtaining consent from your website visitors.
2.3 Information from Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Our Website: We use cookies to operate and secure our Website, remember your preferences, and analyze our own site performance.
The DataCops Ltd Script: The script you install on your website places cookies on your visitors' computers to help collect the Client Data described above. You must ensure your website's cookie policy and consent mechanism cover the use of these cookies in compliance with applicable laws (like the UK's PECR).
3. How We Use Your Information
We use the information we collect for various purposes:
To Provide and Maintain our Services: To create and manage your account, process payments, and deliver the analytics and reporting features of our Services.
To Improve and Personalize our Services: To understand how our users interact with our Website and Services so we can enhance functionality, and to develop new products and features.
To Communicate with You: To send you service-related announcements, technical notices, updates, security alerts, and support messages. We may also send you marketing communications if you have opted in to receive them.
For Security and Fraud Prevention: To protect the security of our Website, prevent fraud, and enforce our Terms of Use.
To Fulfill Legal Obligations: To comply with applicable laws, legal processes, or government requests.
To Create Aggregate Data: We may anonymize and aggregate data collected through the Services to create statistical reports and marketing materials. This aggregate data does not identify any individual.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data hosting, and email delivery. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
Legal Compliance and Protection: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Services or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Data Storage and International Transfers
Your information, including personal data, may be stored and processed on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
As a UK-based company, if we transfer personal data outside the UK or European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect the data in accordance with UK GDPR requirements. This may include using Standard Contractual Clauses approved by the UK's Information Commissioner's Office (ICO) or transferring to countries deemed to provide an adequate level of data protection.
6. Your Data Protection Rights under UK GDPR
If you are a resident of the United Kingdom, you have the following data protection rights:
The right to access: You can request copies of your personal data.
The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You can request that we erase your personal data, under certain conditions.
The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You can object to our processing of your personal data, under certain conditions.
The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at support@joindatacops.com. We will respond to your request within one month.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Client Data collected on your behalf is retained according to the terms of your subscription plan and our Terms of Use.
9. Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For material changes, we may also provide notice through your account or via email.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@joindatacops.com
By mail:
DataCops Ltd
Company Number: 16891252
Registered in England and Wales
124 City Road
London, EC1V 2NX
United Kingdom
